FAQ's

How long will it take for me to receive my order?

Once you place an order, there are two steps:

Processing time: 1-2 business days for order verification, quality checks, and packaging.

Shipping time: 3-7 business days for delivery within the UK.

What happens if I order more than one item?

Some items may arrive together, while others may be shipped separately, depending on availability.

Can I return my items?

Since all our products are handmade, we only accept returns if an item is damaged or defective upon arrival.

Returns must be requested within 30 days of delivery.

Items must be unused and in their original packaging.

Customers must provide photo evidence of the damage or defect.

Will I have to pay customs on my items?

No, we only ship within the UK, so there are no customs fees.

Is your website safe to use?

Yes! We use SSL encryption to protect all your personal and payment information.